Shipping policy
At Billionaire Brown & Co., we’re committed to delivering high-quality products to you as quickly and smoothly as possible. Please review our shipping policy below for details on how and when your order will arrive.
Order Processing Time
All orders are processed within 1–5 business days after payment is confirmed.
Please note that processing time does not include shipping time.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
Because Billionaire Brown & Co. operates as a dropshipping store, items are shipped directly from our trusted suppliers.
Shipping times may vary depending on your location, supplier, customs clearance, and local postal services.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated (such as free shipping promotions).
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 3–7 business days to appear after shipment.
Customs, Duties & Taxes
Billionaire Brown & Co. is not responsible for any customs duties, taxes, or additional fees that may apply to international orders. These charges are determined by your local customs office.
Delays
While we strive to meet delivery estimates, delays may occur due to:
-
High demand
-
Customs processing
-
Weather or carrier disruptions
We appreciate your patience and understanding in these situations.
Incorrect Address
Please ensure your shipping address is correct at checkout. Billionaire Brown & Co. is not responsible for orders lost or delayed due to incorrect or incomplete addresses.
Lost or Missing Packages
If your order has not arrived within the estimated delivery time, please contact us at akash.prabukannan@gmail.com and we’ll be happy to assist.